Privacy Policy
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Scope and responsibility
This Policy applies to personal information collected through the Website and related enquiries. It does not govern independent third-party websites. We handle personal information in accordance with applicable Indian law. References to statutory rights or obligations apply to the extent the relevant provisions are in force and applicable to our processing. Specific services may carry an additional privacy notice explaining their particular purposes and practices.
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Information we collect
Information you provide may include your name, email address, telephone number, organisation, address and the contents of an enquiry, complaint or other communication. We collect only information relevant to the interaction. If ordering or account facilities are offered, the information required for those facilities will be identified when collected. Please do not send financial credentials, identity documents, health information or other sensitive information unless specifically requested through an appropriate channel.
Technical information may include your IP address, browser and device details, operating system, pages visited, timestamps, referring website and diagnostic logs. Cookies or similar technologies may collect usage information as described below. An IP address or device identifier may constitute personal information; we do not assume that such information is anonymous.
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Purposes of processing
We use information to respond to enquiries and complaints; provide requested services or information; administer and secure the Website; detect misuse and technical problems; improve content and usability; maintain necessary business records; and comply with legal obligations or establish, exercise or defend legal claims. Where relevant facilities are offered, information may also be used to process and fulfil transactions.
Marketing communications will be sent only where permitted by law and, where required, with your consent. You may opt out using the unsubscribe facility provided or by contacting us. Opting out of marketing does not prevent necessary service or transaction communications.
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Consent and choice
Where consent is required, we will explain the relevant information and purpose and obtain it through an appropriate affirmative action. Merely visiting the Website or reading this Policy does not constitute blanket consent to all processing. You may decline optional information requests or withdraw consent through the contact details below. Withdrawal applies prospectively and does not affect processing already lawfully undertaken. We will explain where withdrawal prevents us from providing a requested service.
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Cookies and similar technologies
Cookies are small files stored on your device. Essential cookies may support website operation, security and preferences. Where deployed, analytics cookies help us understand usage; advertising cookies may support advertising and measurement. We will obtain consent for non-essential cookies where required and provide appropriate controls. You may also manage cookies through your browser, although disabling essential cookies may affect website functionality.
If third-party analytics or advertising technologies are used, those providers may receive information such as device identifiers, IP addresses and browsing activity. Their identities, purposes and relevant controls should be disclosed in the Website’s cookie notice or settings. We do not treat identifiable cookie data as anonymous merely because it is collected by a third party.
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Sharing and disclosure
We may share relevant information with service providers supporting hosting, IT security, communications, analytics or requested services, subject to appropriate confidentiality, security and processing arrangements. Information may be disclosed to authorities where legally required, to professional advisers for legitimate business or legal needs, or in connection with a lawful business restructuring subject to appropriate safeguards. Any other disclosure requiring consent will be made only after obtaining it.
We do not sell personal information. Where aggregate statistics are shared with advertisers or sponsors, they will be prepared so that individuals are not reasonably identifiable. Third-party advertising technologies, if used, remain subject to the disclosures and consent requirements stated above.
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Retention and deletion
We retain personal information only for as long as necessary for the stated purpose, applicable legal requirements, complaint handling or the establishment, exercise or defence of legal claims. Retention periods depend on the category of information and its purpose. When retention is no longer justified, we will delete or anonymise the information, subject to lawful retention requirements and secure backup deletion cycles.
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Security and incidents
We implement reasonable technical and organisational safeguards appropriate to the nature of the information and the risks involved, including access controls and measures to protect against unauthorised access, disclosure, alteration or loss. No internet transmission or storage method can be guaranteed completely secure. If a personal data breach occurs, we will take appropriate containment and remedial steps and notify affected individuals and competent authorities where required by applicable law.
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Your requests and grievances
You may contact us to seek information about how your personal information is handled, request correction or deletion, withdraw consent, or raise a grievance. Statutory rights, including access to processing information and nomination where applicable, may be exercised to the extent provided by law in force. We may request proportionate information to verify your identity before acting. Requests may be subject to lawful exceptions, retention duties and the rights of others.
We will acknowledge and address requests and grievances within the period required by applicable law. If you remain dissatisfied, you may use the complaint or escalation mechanisms available under the law then in force. Nothing in this Policy makes discontinuing use of the Website your sole remedy.
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Children
The Website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from persons under 18 without the authorisation required by applicable law. If you believe a child has provided information without the required authorisation, contact us so that we can review and take appropriate action. Any service involving children must use the parental consent and other safeguards required by law.
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Processing outside India
If service providers process or store information outside India, we will take appropriate steps to ensure that such processing complies with applicable Indian law, including any restrictions on cross-border transfers and relevant security and contractual safeguards.
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Changes to this Policy
We may revise this Policy to reflect changes in website practices, services or applicable law. The revised version will be published with an updated date. Where a change requires fresh consent or additional notice, we will provide it before relying on the new processing purpose. Revisions do not retrospectively authorise processing that otherwise requires consent.
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Contact details
For privacy requests, consent withdrawal, complaints or questions about this document, please contact:- Website operator: [Insert full legal entity name]
- Registered or principal office: [Insert complete address]
- Privacy and grievance contact: [Insert name or designation]
- Email: [Insert monitored privacy or grievance email address]
- Telephone: [Insert contact number]
- Website: https://parasspices.com
Implementation note for the website operator
Draft for review before publication. This note is administrative and should be removed from the public version after the following details and practices have been verified.
- Verify the actual data collected, enquiry and ordering facilities, marketing practices, service providers, storage locations and retention arrangements. Amend this Policy wherever actual practices differ.
- Audit all cookies, analytics tools and advertising integrations. Identify deployed providers and technologies in a cookie notice and implement any required consent and withdrawal controls.
- Ensure the commitments in this Policy are supported by working procedures for consent records, privacy requests, grievances, access control, deletion and incident handling.
- Review the commencement and applicability of Indian data protection requirements at the intended publication date, including the phased implementation of the Digital Personal Data Protection Act, 2023 and Rules, 2025.
Drafting reference: Ministry of Electronics and Information Technology, Digital Personal Data Protection Rules 2025 and published enforcement timeline: https://www.meity.gov.in/documents/act-and-policies/digital-personal-data-protection-rules-2025-gDOxUjMtQWa